Effective Date: February 11, 2025
Returns
- Products must be returned within 7 days of delivery.
- Items should be unused, in their original packaging, and accompanied by proof of purchase.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refunds
- Once the return is received and inspected, we will notify you of the refund status.
- Refunds will be processed within 7-10 business days to the original payment method.
- Sale items and custom orders are non-refundable.
Exchanges
- Exchanges are available for defective or damaged items. Contact us within 48 hours of delivery.
For return inquiries, email us at zettleenterprise@gmail.com.